Below, you’ll find answers to some frequently asked questions (FAQs) to help you with common queries.
Optometry Wales have collated all FAQ’s from members in relation to Contract Reform
—————
Not sure who to contact? Use the guide below to find the right support quickly.
Setting up a new NHS email account
Contact: [email protected]
Problems accessing your NHS email or Microsoft 365
Contact: [email protected]
OPERAi login issues, technical problems or referral errors
Contact: Use the Help button within OPERAi
Suggestions or feedback about OPERAi
Please contact your Regional Optical Committee:
Information Governance Toolkit
Contact: [email protected]
WGOS education, accreditation or training
Contact: [email protected]
Ophthalmic List or practice listing queries
Contact: [email protected]
Membership, website or general enquiries
Contact: [email protected]
To help us resolve your query as quickly as possible, please include:
Please do not include patient-identifiable information unless you are using an approved NHS secure email account.
If you’re still unsure who to contact, email [email protected] and we’ll point you in the right direction.
Want a printed copy?
Download our printer-friendly Help Desk guide to keep in your practice.
